Category 3 Water
Sewage Backup Cleanup & Sanitization
Sewage backups are Category 3 (black) water — biologically contaminated and time-sensitive. We respond safely, remove the contamination, and sanitize the affected area to verified standards.
- ~60-minute response
- We bill your insurance
- Free inspections
Overview
Category 3 water needs Category 3 handling
Sewage backups are the most hazardous water-damage category we respond to. The IICRC classifies sewage as Category 3 — black water — because of bacterial, viral, and parasitic contamination that ordinary water restoration methods don't address. The standard clean-water approach (extract, dry, document) is not enough; porous materials usually need to be removed, and every contacted surface needs to be sanitized to verified standards.
Our team is IICRC certified in applied microbial remediation and uses full PPE, negative-pressure containment, and HEPA air scrubbing during cleanup. We handle the immediate emergency, document everything for your insurance, and coordinate any <a href="/services/plumbing-repair/">plumbing repairs</a> to stop the backup at its source — usually a main-line clog or backflow event — so it doesn't happen again.
How it works
A clear, proven process
You always know what's happening with your home — from first call to finished.
Contain & Protect
We isolate the affected area immediately to prevent cross-contamination through HVAC and adjacent rooms.
Extract & Remove
Contaminated water is extracted; porous materials that can't be sanitized (drywall, carpet, insulation) are removed and disposed of safely.
Sanitize & Treat
Surfaces are cleaned, treated with hospital-grade antimicrobials, and HEPA air-scrubbed throughout the dry-out.
Verify & Document
We verify the area is clean to IICRC standards and document everything for your carrier.
Scope
What's included
FAQs
Common questions
Is sewage cleanup covered by insurance?
Can I clean a sewage backup myself?
How long does sewage cleanup take?
Need help with sewage backup cleanup?
Call now for immediate 24/7 emergency service, or request your free inspection and we'll be in touch right away.
- 24/7 emergency response
- ~60-minute arrival
- Phoenix, Arizona
- AZ ROC #350346
- Licensed · Bonded · Insured
